Oracle Unveils Agentic AI to Revolutionize Complex Business Tasks, From Supply Chains to Healthcare

Oracle has launched its new suite of agentic AI applications designed to tackle intricate challenges across various industries, including supply chains, shipping, and restaurant management. These innovative applications are integrated into Oracle Fusion Cloud, a system for governed agentic execution, as announced by the company at Oracle AI World in Las Vegas on Monday. Mike Sicilia, Oracle's co-chief executive, stated at the event, "AI is no longer limited to telling you what's happening in your business, it is actually now telling you what can happen next." He further elaborated on the vision for AI, saying, "AI should allow you to barely think about software at all. So, instead of navigating applications and managing processes, you simply tell the system what you would like to accomplish and, because it understands your business, you figure out how to get the work done." Sicilia emphasized the goal: "We are giving people more time to be human, and that's the ambition we have for AI."

These intuitive new applications are capable of operating across diverse sectors such as supply chain forecasting, restaurant operations, and healthcare. "We are giving people more time to be human, and that's the ambition we have for AI; not simply more capable people, people that have more time to think, create, to solve problems and care for one another," added Mr. Sicilia.

Oracle's new Fusion Cloud agentic applications empower organizations to operate within established governance controls. They are engineered to reason, compute, adapt, and execute specialized tasks, including in-depth research, complex computations, simulations, modeling, and continuous replanning. During a demonstration, Oracle showcased how a shipping company could achieve transport cost savings of $58,000 by leveraging the AI system to analyze its data and identify optimal solutions. Mr. Sicilia also shared an anecdote from a doctor who, after implementing the agentic AI system, found he had more time to engage with his patients, to the point where they noticed the color of his eyes.

"We want to make it dramatically easier for you to generate such outcomes … That means changing not just what our technology can do, but how quickly [it can] get it working in your business," he stated. Prior to the event, Oracle also committed a $1 billion investment over the next four years to bolster its partner ecosystem in response to escalating customer demand for AI-powered solutions and services. This investment aims to create more opportunities for partners to develop solutions and cultivate specialized expertise, offering enhanced benefits and incentives, including training, technical enablement, development environments, cloud migration funding, go-to-market collaboration, and commercialization via Oracle Marketplace.

The Oracle partner ecosystem encompasses a wide range of entities, including systems integrators, independent software vendors, cloud and managed service providers, value-added distributors, resellers, and advisory firms.

In the Middle East, AI adoption is experiencing significant growth with practical applications across industries, according to Hammad Hussain, Senior Director of AI and Data Strategy at Oracle. Oracle operates two cloud regions in the UAE (Abu Dhabi and Dubai) and cloud regions in Riyadh and Jeddah in Saudi Arabia. "Middle East clients are very ambitious when it comes to AI. And I think initially, if I go back one and a half years ago, a lot of my discussions were, 'I need to use AI, tell me how'. But now it has changed," Mr. Hussain told reporters at Oracle AI World. He cited an example of an airline client using AI to negotiate new routes, which directly impacts revenue by enabling faster city launches and subsequent revenue generation.

Countries in the Gulf, such as the UAE, Saudi Arabia, and Qatar, are making substantial investments in AI. A recent survey by Dataiku indicated that UAE companies have some of the highest rates of agentic AI adoption globally, with 62% of UAE CIOs reporting over 50 AI agents in their organizations, and 15% operating more than 500 agents. Middle Eastern customers are also utilizing AI for conversational analytics, as noted by Mr. Hussain. He provided an example of the building sector using AI to identify project delays and recommend cost-reduction strategies, such as consolidating suppliers for identical products. "AI might say that we can consolidate a lot of your suppliers if we're getting the same product from 10 suppliers … So, these are the kind of things that are reshaping their thinking," Mr. Hussain observed. He stressed that the region is moving beyond using AI superficially, with advanced users now focusing on how AI can transform their businesses, enhance efficiency, and enable capabilities previously unattainable.